✍️Reason for writing:

• I am writing in order to complain about
• I am writing to complain about
• I am writing regarding
• I am writing to express my dissatisfaction with

✍️Introducing the complaint:

• Topic sentence stating the positive point. + However, + problem….Example:We
thoroughly enjoyed the first week of the holiday. However, after that we
experienced a number of problems.
• I am (extremely) dissatified / dissapointed with the service / goods that I received / bought because

✍️First complaint:

• Firstly
• First of all
• The first problem is / was
• My first complaint is
• My first concern is
• The first thing I would like to draw your attention to is

✍️Further complaints:

• Secondly
• Also
• In addition
• In addition to this
• Added to this
• …… is / was also unsatisfactory / unacceptable
• Not only ……, but also
• To make matters worse,
• Furthermore

✍️Demanding action:

• I suggest that you replace the item
• I therefore suggest that I be given a full refund
• I would be grateful if my money was refunded
• I would be grateful if you could give me a full refund
• I would like to request that
• To resolve the problem, I would appreciate it if you could

✍️Ending the letter:

• I look forward to hearing from you
• I look forward to receiving a full refund
• I look forward to receiving a replacement
• I look forward to receiving your explanation
• I look forward to your reply and a resolution to my problem

⏩Havolani ulashing
🔴@Multilevel_zeromax
      @Speakingzeromax