THE CITIFUEL LLC announces a vacancy for the position of Customer Service Specialist ✅
Key Responsibilities:
Responding to customer queries in a timely and accurate way, via phone, email or chat;
Understanding customer needs and recommending products or services that best meet those needs;
Update our internal databases with information about technical issues and useful discussions with customers;
Monitor customer complaints on social media and reach out to provide assistance;
Inform customers about new features and functionalities;
Maintaining accurate records of sales activities, customer interactions, and transactions;
Qualifications:
A bachelor's degree in business, marketing, or a related field is preferred, but can be also a student;
Advanced English 6.5+ IELTS;
Computer Skills: Microsoft Office;
Excellent communication and interpersonal skills;
Strong negotiation and persuasion abilities;
Ability to understand customer needs and recommend appropriate solutions;
Analytical and decision-making skills.
What We Offer:
Office in Tashkent;
Official registration;
5-day work week according to American time EST (from 19:00 pm to 03:00 am Tashkent time);
A fixed salary;
Opportunities for growth and professional development;
A supportive team environment that values innovation and creativity.
Contact details:+998773086898
@CitifuelPeopleRecruit - telegram