Dear Sir or Madam,
I am writing to formally complain about my recent purchase (Order #2479), which I bought from your store last Saturday. Unfortunately, the item arrived with defects, and I would like to explain the issue and request a resolution as soon as possible.
I have been working as an English teacher on an online platform called "UNIVERSAL LC" for about six years. As an online educator, having a reliable laptop is essential for conducting lessons effectively. However, the laptop I received has several malfunctions. After using it for a few hours, I noticed it stops functioning for 5–6 hours, which severely disrupts my work and affects my students' preparation for their CEFR exams.
I kindly request a replacement laptop as soon as possible. Given the urgency of my situation, I would appreciate it if you could expedite the process to minimize further inconvenience. My students rely on me to prepare them for their exams, and this issue is significantly impacting my ability to perform my duties.
I hope this matter can be resolved promptly. Please let me know if further information is needed.
Yours faithfully,
Dr. Shuhratbek Solihov
19~20 minutes, 191 words
I am writing to formally complain about my recent purchase (Order #2479), which I bought from your store last Saturday. Unfortunately, the item arrived with defects, and I would like to explain the issue and request a resolution as soon as possible.
I have been working as an English teacher on an online platform called "UNIVERSAL LC" for about six years. As an online educator, having a reliable laptop is essential for conducting lessons effectively. However, the laptop I received has several malfunctions. After using it for a few hours, I noticed it stops functioning for 5–6 hours, which severely disrupts my work and affects my students' preparation for their CEFR exams.
I kindly request a replacement laptop as soon as possible. Given the urgency of my situation, I would appreciate it if you could expedite the process to minimize further inconvenience. My students rely on me to prepare them for their exams, and this issue is significantly impacting my ability to perform my duties.
I hope this matter can be resolved promptly. Please let me know if further information is needed.
Yours faithfully,
Dr. Shuhratbek Solihov
19~20 minutes, 191 words