Nowadays, interviewees are required to be easy-going in addition to their mastery of the job. While social skills undeniably play a pivotal role in the workplace, I hold the view that this should not be made mandatory for all jobs since some jobs do not need human interaction at all.
It is true that being a social professional helps people at work. In fact, most jobs currently require human interaction in order to make the company perform better. Large enterprises, for example, need constant cooperation of different departments, such as HR and media, that are interdependent on each other. If one of those sectors fails, it will highly likely affect the others, resulting in instability in the company. Service sector businesses also need quality employees with advanced social skills, as these workers are supposed to work with customers, meaning that they might have to handle sensitive issues and communicate effectively with customers. A good restaurant or HR manager should be able to collaborate with their team members working in distinct positions, or converse with users in a patient and polite way so as to keep a friendly atmosphere within a company and not lose their customers at the same time. Today’s job market, therefore, naturally needs masters along with good social skills.
However, not all jobs necessitate the need for social skills, as there are some positions that can operate without proper communication or negotiation. Modern spheres, which mostly deal with data, make this point justifiable. Take actuaries or data scientists as a vivid example. The former position involves analyzing statistical data to calculate insurance risks or premiums, often requiring strong mathematical qualifications, and the latter interprets complex data to help organizations make well-informed decisions, often including analytical and programming skills. They should give advice according to their study results, which is not required to be done in a social way. Such jobs do not seem to stop increasing in number as more and more companies have to work with more data. Eventually, some employers can be satisfied with recruiting a non-social professional, as data needs concentration with extremely limited social interaction, because a minor inattentiveness may lead to a loss.
To conclude, instead of requiring good social skills from advanced degree workers for all job categories, recruiters should better consider the amount of social interaction that an employee ought to have, as success can be secured without talking much in some areas.
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